AI Agents in Action: The New Business Model Playbook episode artwork

Episode 56

· 32 min

AI Agents in Action: The New Business Model Playbook

Shiny apps are everywhere. But small businesses don’t need more noise—they need results. In Part 2 of our 3-part series, AI That Actually Works for Small Business, Kim and Hal take you inside the new business model playbook…

AI StrategyAgents & AutomationGovernance & Risk

Episode notes

What this conversation covers

Shiny apps are everywhere. But small businesses don’t need more noise—they need results.

In Part 2 of our 3-part series, AI That Actually Works for Small Business, Kim and Hal take you inside the new business model playbook:

  • Agents that actually do the work.
  • Predictive analytics that tell you what’s next.
  • Curated, verifiable hires you can trust.


Kim shares her own in-progress story of opening a new insurance agency in the AI era, weaving in lessons from blockchain at the University of Oxford and the hard knocks of hiring gone wrong. With humor, banter, and real-world examples, this episode goes deeper—showing how AI isn’t just about doing things faster, but building a business that thinks, learns,and runs itself.


You’ll Learn:

  1. How to build AI agents that deliver outcomes, not distractions.
  2. Why predictive analytics is the new customer-expectation baseline.
  3. How to hire smarter with curated candidates + verifiable credentials.


Links & References

  • HeroHire.ai — curated, guaranteed hiring partner
  • Velocity Network — blockchain credential verification

Ready to Take Action?

  • Subscribe to Small Business Big AI on Spotify or your preferred platform, leave a review, and share this episode with a fellow entrepreneur who could benefit from AI insights.
  • Join the AI Insiders Community for Exclusive Tips & Resources → Request to Join our Private Community

---Music Credit: “I Am with You” by Dream Cave; EpidemicSound via iStock.com

Sound Effects: https://pixabay.com/sound-effects/

Questions this episode explores

  • ai — curated, guaranteed hiring partner Velocity Network — blockchain credential verification Ready to Take Action?
  • Have a question or an AI success story?